Privacy Policy
Effective Date: September 13, 2026
Website: https://newster.net
Platform: Newster | Auto-Post Anytime & Anywhere
1. Introduction
Welcome to Newster ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data and credentials you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at newster.net and use our social media automation platform and related services (collectively, the "Services").
By accessing or using Newster, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Services.
2. Information We Collect
We collect several types of information to provide, maintain, and improve our social media scheduling and automation platform.
A. Information You Provide Directly to Us
Account Registration Data: When you sign up for Newster, we collect personal information such as your full name, email address, password, and account preferences.
Billing and Payment Information: If you subscribe to a paid plan, our third-party payment processors collect payment details, including billing addresses, credit card numbers, or payment gateway account information. We do not directly store full credit card details on our servers.
Support and Communication Data: Information you provide when contacting customer support, submitting feedback, or participating in surveys.
B. Social Media Account Data & API Authorization
To perform automated posting and social media management on your behalf, Newster requires authorization to connect to your third-party social media accounts (e.g., Facebook, Instagram, X/Twitter, LinkedIn, Pinterest, YouTube, TikTok).
OAuth Access Tokens: We collect and securely store access tokens, refresh tokens, and authentication keys provided by third-party platforms.
Profile Information: Publicly available account details from connected accounts, including profile names, profile pictures, handles/usernames, page IDs, and account identification numbers.
User-Generated Content: Content you upload, draft, schedule, or publish through Newster, including text, images, videos, hashtags, links, and posting schedules.
C. Automatically Collected Usage and Technical Data
Log Data: Information automatically recorded by our servers, such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, timestamp of visits, and device details.
Platform Analytics: Data on how you interact with Newster, including features used, scheduling activity, system errors, and performance metrics.
Cookies and Tracking Technologies: Small data files stored on your device used for session management, user authentication, and preference retention.
3. How We Use Your Information
We use the collected information for the following operational, legal, and business purposes:
Core Functionality: To connect to your social media accounts, authorize posts, and execute scheduled automated publishing across connected networks.
Account Management: To create, maintain, and service your user account, manage subscriptions, and process transactions.
Service Improvement: To analyze usage patterns, diagnose technical issues, optimize platform performance, and develop new automation tools.
Customer Support: To respond to support tickets, answer questions, and resolve technical issues.
Communications: To send administrative notices, service updates, security alerts, and promotional communications (which you may opt out of at any time).
Security and Compliance: To protect against fraud, unauthorized access, API misuse, and to enforce our Terms of Service.
4. Third-Party API Data & Platform Compliance
Newster integrates directly with third-party social network Application Programming Interfaces (APIs). Our use of information received via third-party APIs adheres to each platform's developer terms and privacy requirements:
Scope of Access: We only request API permissions necessary to perform user-authorized actions (such as reading profile names, publishing posts, and retrieving basic post engagement metrics).
Data Isolation: We do not sell, rent, or trade API tokens, authorization keys, or social network data to third parties, data brokers, or advertisers.
API Term Adherence: Our platform complies with the Developer Terms of Service and API policies of all supported social networks (including Meta Developer Policies, X Developer Agreement, YouTube API Services Terms, and LinkedIn Developer Terms).
YouTube API Compliance: If you connect a YouTube account, Newster utilizes YouTube API Services. By using this integration, you agree to be bound by the Google Privacy Policy.
5. Information Sharing and Disclosure
We do not sell your personal data. We only share information under the following limited circumstances:
Third-Party Service Providers: We share data with trusted third-party vendors who perform services on our behalf, including web hosting, database storage, payment processing, email delivery, and analytics. These providers are bound by strict confidentiality agreements.
Social Media Networks: Content and media you schedule for publication are transmitted to the respective social media networks via their official APIs to fulfill your posting commands.
Legal Requirements: We may disclose your information if required to do so by law, subpoena, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, corporate reorganization, or sale of assets, user data may be transferred as part of the business assets.
6. Data Security and Storage
We implement robust administrative, technical, and physical security measures to protect your personal information and connected account tokens:
Encryption: Access tokens, API keys, and sensitive data are encrypted in transit using Secure Sockets Layer (SSL/TLS) technology and at rest using industry-standard encryption protocols.
Access Control: Access to server infrastructure and user data is strictly restricted to authorized personnel who require it for platform operation.
Security Limitations: While we follow industry standards to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. Absolute security cannot be guaranteed.
7. Data Retention and Account Control
Retention Period: We retain your personal information and access tokens for as long as your account remains active or as needed to provide our Services, comply with legal obligations, and resolve disputes.
Revoking Social Media Access: You can disconnect any social media profile from Newster at any time via your account dashboard. You may also revoke Newster’s access directly through the security/application settings of the respective social media platform.
Account Deletion: You may request the deletion of your account and associated data by contacting us or selecting account termination within your profile settings. Upon account deletion, all active access tokens and stored schedules will be permanently purged from our database.
8. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access and Portability: The right to request copies of the personal data we hold about you.
Correction: The right to request that we update or correct inaccurate or incomplete data.
Erasure: The right to request the deletion of your personal data ("Right to be Forgotten").
Restriction or Objection: The right to limit or object to our processing of your personal data.
To exercise any of these rights, please submit a request to our support team using the contact details provided below.
9. Cookies Policy
Newster uses cookies and similar technologies to maintain session state, keep you logged in, remember your preferences, and understand how users navigate our site.
You can control cookie settings through your web browser preferences. However, disabling essential cookies may limit your ability to use certain features of the Newster platform.
10. Children's Privacy
Our Services are intended for individuals who are at least 18 years of age (or the legal age of majority in their jurisdiction). Newster does not knowingly collect or solicit personal information from anyone under the age of 13 (or 16 in certain jurisdictions). If we learn that we have inadvertently collected personal data from a child, we will promptly delete that information.
11. Third-Party Links
Our website and platform may contain links to external sites or services not operated by us. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
12. Updates to This Privacy Policy
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Platform: Newster
Website: https://newster.net
Email: support@newster.net (or your designated privacy email)